PropertyPlex - Housekeeping Team Quick Start

Download the App

iOS

Scan to download PropertyPlex Or search "PropertyPlex" on the App Store or Google Play.

Android

Log In

Open the app and enter your Company Code
Enter your email and password
You'll land on the Housekeeping Dashboard with room cards

Your Login Details

Company Code:

Email:

Password:

A temporary password has been created for you. You're welcome to keep it or change it anytime from your account settings.

Room Status Guide

Clean Dirty Inspection Occupied Maintenance Out of Order

Dirty — Room needs cleaning
Clean — Room is ready for guests
Inspection — Awaiting manager approval

Daily Workflow

Check counters at the top for room status overview
Tap a Dirty room to start cleaning
After cleaning, tap the status and mark Clean (or Inspection if required)
Use Service Request for guest requests (towels, minibar, etc.)
Use Report Issue for maintenance problems (broken AC, leak, etc.)

Service Requests

Tap a room card, then Service Request
Select the service type (towels, minibar, turndown, etc.)
The request appears in the Services tab
Claim and complete service requests as you fulfill them

Reporting Issues

Tap a room card, then Report Issue
Enter a title, select issue type, set priority
Add photos of the problem (optional)
The issue goes to the maintenance team automatically

Tip: The app works offline. If you lose signal, keep working — changes sync automatically when you reconnect. The app also translates work orders to your language.