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Guesty Setup

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Guesty Setup Guide

Connect your Guesty account to PropertyPlex so your listings, reservations, and calendar stay in sync automatically.

What You'll Need

schedule This setup takes about 5–10 minutes. You'll create a connection in Guesty, then enter the details in PropertyPlex.

Step 1: Create a Connection in Guesty

First, you need to set up an app in Guesty that PropertyPlex can use to connect. Here's how:

  1. Log in to your Guesty Dashboard at app.guesty.com
  2. Click on Marketplace in the left menu, then click API Apps
  3. Click Create new app and give it a name (just call it "PropertyPlex")
  4. Once created, you'll see two pieces of information: a Client ID and a Client Secret
  5. Copy both values right away and save them somewhere — the Client Secret is only shown once!
warning Important: The Client Secret is only shown once when you first create the app. If you lose it, you'll need to delete the app and create a new one.

Step 2: Enter the Details in PropertyPlex

Now take those two values and plug them into PropertyPlex:

  1. In PropertyPlex, go to System Admin > Integrations
  2. Click Add Connector
  3. Pick Guesty from the list
  4. Paste in your Client ID and Client Secret from Step 1
  5. Choose which PropertyPlex property this should connect to
  6. Click Test & Connect — PropertyPlex will check everything and start pulling in your listings
check_circle That's it! PropertyPlex will immediately start pulling in your listings, reservations, and calendar data from Guesty.
lightbulb Listings = Rooms: Guesty calls them "Listings" and PropertyPlex calls them "Rooms" — they're the same thing. Each listing in Guesty becomes one room in PropertyPlex.

How Statuses Match Up

When a listing's status changes in Guesty, PropertyPlex automatically translates it:

In Guesty Shows in PropertyPlex As What It Means
Available Ready Listing is available and ready for guests
Unavailable Turning Between stays, needs to be prepared
Maintenance block Out of Order Blocked off for maintenance — pulls from booking channels
Emergency block Out of Order Blocked due to an emergency or major issue
Booked Occupied Guest is currently checked in

What Gets Synced

Once connected, PropertyPlex automatically keeps the following up to date:

What Direction Details
Your Listings Guesty → PropertyPlex Listing names, types, capacity, and photos
Reservations Guesty → PropertyPlex Guest names, check-in/check-out dates, special requests
Calendar Blocks Guesty → PropertyPlex Maintenance and emergency blocks show up as room status changes
Housekeeping Updates PropertyPlex → Guesty When staff marks a room as clean in PropertyPlex, it updates in Guesty too
bolt Changes from Guesty show up in PropertyPlex almost immediately (usually within a few seconds). PropertyPlex also does a full check every 5 minutes as a backup.

Something Not Working?

error_outline Connection error when setting up

Make sure you copied the Client ID and Client Secret correctly from Guesty. If it still doesn't work, check that your Guesty Pro subscription is active — expired accounts won't allow connections. You can also try deleting the app in Guesty and creating a new one with fresh details.

error_outline Some listings aren't showing up

Only published listings get synced. If you have draft or unpublished listings in Guesty, they won't appear in PropertyPlex. Make sure the listings you want are published, then click Sync Now in PropertyPlex.

error_outline Calendar blocks not syncing

If a maintenance or emergency block isn't showing up, make sure it has a reason set in Guesty (blocks without a reason may not sync correctly). You can also click Sync Now to force a refresh.

error_outline Changes are delayed

Most changes show up right away, but if something seems stuck, click Sync Now on the connector page in PropertyPlex to pull the latest data from Guesty.

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