prprtyplex.com Support

Need help with prprtyplex.com? We're here for you.

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Common Questions

How do I get started?

Your organization's administrator will provide you with a company code and either login credentials or an invite code. Enter the company code when you first open the app, then sign in or create your account.

I forgot my password

Contact your organization's prprtyplex.com administrator to reset your password.

Push notifications aren't working

Make sure notifications are enabled for PropertyPlex in your device settings. On iOS, go to Settings > PropertyPlex > Notifications. On Android, go to Settings > Apps > PropertyPlex > Notifications.

The app can't connect to the server

Verify that your device has an internet connection and that your organization's prprtyplex.com server is running. Contact your administrator if the problem persists.