Generate detailed reports, export to Excel, and build custom queries across all your property data.
The Reports dashboard at /reports provides two ways to generate reports:
Ready-made reports for common needs — work order summaries, asset inventory, room history, common issues, and daily operations.
Build custom reports by choosing a data source, selecting columns, applying filters, and saving as reusable presets.
All reports are scoped to a single property. Use the property selector at the top of the reports dashboard to choose which property to report on.
Five built-in report types cover the most common reporting needs. Select a report type, set your parameters, and generate.
Overview of all work orders in a date range, with breakdowns by status, priority, and assignee.
| Parameter | Description |
|---|---|
| Date Range | Start and end date (required) |
| Assignee | Filter to a specific technician (optional) |
| Include Completed | Include closed work orders (default: yes) |
Summary stats: Total work orders, breakdown by status/priority/assignee, total hours spent, average completion time, overdue count.
Columns: WO #, Title, Status, Priority, Assigned To, Created By, Created, Due Date, Completed, Hours, Asset, Room, Issue Type.
Complete work order history for every room in a date range. Ideal for year-end owner reports showing everything that was fixed at a property.
| Parameter | Description |
|---|---|
| Date Range | Start and end date (required) |
| Room | Filter to a specific room, or all rooms (optional) |
Summary stats: Total rooms, total work orders, total hours, breakdown by issue type, top 5 rooms with most issues, average issues per room.
Columns: Room, Room Type, WO #, Title, Issue Type, Status, Priority, Assigned To, Created, Completed, Hours, Description, Completion Notes.
Identifies recurring problems and patterns across work orders. Helps you spot systemic issues (e.g., "Room 301 has had 8 plumbing calls this year").
| Parameter | Description |
|---|---|
| Date Range | Start and end date (required) |
| Min Occurrences | Minimum count to include (default: 2) |
| Group By | Issue Type, Keywords, Room, or Asset |
Keyword detection: Automatically identifies work orders mentioning leak, HVAC, plumbing, electrical, door, lock, window, paint, appliance, pest, noise, and more.
Summary stats: Total work orders analyzed, total groups, top 5 issues, most time-consuming issues.
Complete asset list with lifecycle tracking, condition ratings, and end-of-life projections. Use this to plan capital expenditures and replacement budgets.
| Parameter | Description |
|---|---|
| Category | Filter by category: HVAC, Plumbing, Kitchen, Laundry, Electrical, Safety, Exterior, Furniture, Fixture, Other |
| Condition | Filter by condition: New, Good, Fair, Poor, Out of Service |
| Lifecycle Only | Only include assets that have install date and expected life set |
Summary stats: Total assets, breakdown by condition/category, assets with lifecycle data, assets approaching end of life (≤25% remaining), assets past end of life.
Columns: Asset Name, Type, Category, Location, Manufacturer, Model #, Serial #, Condition, Install Date, Expected Life, Life Remaining %, Life Remaining (years), Warranty Expires, Purchase Price, Hours, Notes.
The Asset Inventory report flags assets in two categories:
Export this report to Excel and share with ownership for capital planning.
Priority-ordered snapshot of all rooms for daily operations. Shows out-of-order rooms, maintenance issues, checkouts, check-ins, and housekeeping needs in one view.
| Section | Description |
|---|---|
| Out of Order | Rooms with OUT_OF_ORDER status (set via work orders with Out of Order priority) |
| Maintenance | Rooms with open work orders or MAINTENANCE status |
| Open | Available rooms (Clean status, no open issues) |
| Checking Out | Occupied rooms with checkout today |
| Checking In | Rooms with reservations arriving today or in Dirty status |
| Housekeeping | Rooms needing housekeeping (Dirty status or housekeeping work orders) |
The report builder lets you create fully custom reports by querying any data source in PropertyPlex.
| Data Source | Description | Example Use |
|---|---|---|
| Work Orders | All work orders with status, priority, assignee, asset, room, hours, dates | All urgent plumbing work orders in Q4 |
| Assets | All assets with type, category, manufacturer, lifecycle, warranty, hours | HVAC equipment with warranty expiring this year |
| Rooms | All rooms with status, type, floor, guest info, open work order counts | Rooms with more than 3 open work orders |
| Maintenance Schedules | All preventive schedules with frequency, next due date, assigned asset | Overdue schedules with no recent completion |
| PM Schedules | Template-based preventive maintenance schedules | Active monthly schedules by category |
Save your custom report configurations as presets so you can re-run them anytime without reconfiguring columns and filters. Presets save your data source, selected columns, filters, sort order, and export styling.
Both predefined reports and report builder results can be exported to Excel (.xlsx) files with professional formatting.
Before exporting, you can customize the look of your Excel file:
| Option | Description |
|---|---|
| Company Name | Override the property name shown in the header |
| Address | Override the address line |
| Report Title | Custom title for the report |
| Header Color | Background color for column headers (default: blue) |
| Header Text Color | Text color for column headers (default: white) |
| Alternate Row Color | Background color for alternating rows |
| Color Presets | Quick presets: Blue, Green, Dark, Red, Purple, Teal, Orange |
| Include Summary | Add summary statistics section above the data table |
| Show Generated Date | Include the date/time the report was generated |
Use the Room History predefined report with a full year date range to create a comprehensive year-end report for property owners. Export to Excel with your company branding, and the summary section will show total work orders, hours spent, and issue breakdowns per room.
Predefined reports include a Print button that opens a print-friendly version of the report in your browser. The print view is formatted for clean output on paper with no navigation elements or backgrounds.